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Terms and conditions

The following Terms and Conditions regulate the access and use of the URL www.yourspainhostel.com (hereinafter Website)

On one hand, Hostel Up Consulting SL Praciña da Algalia de Arriba 3 15704 Santiago de Compostela CIF B70339940 Tel. 0034 677781202 hereinafter Hostel Up. E-mail comercial@hostelup.es

And, on the other hand, the individual, hereinafter User, who accesses the page to find and hire the services offered through the Website. The User declares that he is of age and has the legal capacity to acquire the services offered through Website.

To use this site by the user, expressly accepts the total adhesion and unreservedly to each and every one of the General Conditions in the version published by Hostel Up at the very moment when the user accesses this site, especially those established on the limitation of liability of Hostel Up. Therefore, the User must carefully read the General Conditions in each of the occasions on which it intends to use the Website, given that they have been able to be modified since the last time it was accessed.


1.  The information contained on the Website is provided for the convenience of the User, however, may contain erratum, inaccuracies or any kind of error. Yourspainhostel does not guarantee accuracy or reliability of the information or the content of the Website.

2.  The Website screens are optimized for use with Internet Explorer and Windows. Hostel Up is not responsible for the results obtained using a different browser or operating system.

3.  Hostel Up operates the Website and in particular, offers and, where appropriate, provides the content, products and services to the user visiting the Website on its own behalf and on its own. In this sense, Hostel Up has simply included the service on the Website.

4.  In any case may be read that Hostel Up offers directly flights, rental cars, travels,  hotels or restaurants bookings or in buses and tourist services or similar, and these expenses will be provided by the User.

5.  By registering Hostel Up, the User agrees that the personal data provided will be target for electronic treatment owned by Hostel Up.

6. Hostel Up and the User agree to operate in full compliance with the Unsolicited Advertising Policy Regulated by the Law of Services of the Information Society and Electronic Commerce (LSSICE). In particular, undertake:

  • Hostel Up wants to inform the user that their data will be treated confidentially and hosted on servers that meet the requirements established by Spanish legislation on data protection.
  • Do not give this information to any outside company of Hostel Up, except those necessary to comply with the request from the User
  • Do not send chains of unsolicited emails.
  • Allow the User in case of this sending to unsubscribe or modify the data.
  • The User allows Yourspainhostel use such data for the delivery and management of services and communications between the addressee company, or Hostel Up and the User in different ways: e-mail, telephone or mobile systems in their different options.

7.  Inside the Website there may be links to other websites over which Hostel Up has no control and obviously is not responsible for them. Hostel Up does not endorse or guarantee any of these third party websites, which have been included as a convenience to the Users.

8.  The traveler is responsible for fulfilling the governmental requirements of documentation of exit, entry and others. This information can be found on the website of the Spanish Ministry of Foreign Affairs (www.mae.es). Hostel Up can incorporate additional specific conditions which shall be stated on the Website.

9.  Users will use the Website solely for private and particular use. Users can not copy, reproduce, transmit or distribute in any way the content of this Website or the services that can be obtained through it, without the written permission of Hostel Up.

10. Users can not establish links to web pages of the Website without written consent from Hostel Up.

11.  Hostel Up shall not be liable, directly or as a subsidiary of:

  • The quality of service, speed of access, the proper functioning or availability or continuity of the portal.
  • The information introduced by users, partners and third parties.
  • The damage caused to user computers by using the portal.
  • The truth, accuracy or updating of information about offers, products or services, prices, features and any other relevant data and information about products and services offered through the Web site.
  • Hostel Up disclaims any liability for the failure or defective fulfillment by suppliers of products or services and, obligations under the current regulations and the terms and conditions of sale of each of the products or services contracted through the Website.
  • If for reasons of force majeure, there were deficiencies in the bookings, coupon downloads, confirmations and / or performance of any service that is contracted through Hostel Up, for reasons that have no predictable or solvable status by Hostel Up even if it was impossible to comply with some of the agreed services, the customer waives any claim against Yourspainhostel and / or group companies, now existing or hereafter, for those deficiencies or defaults, unless be ascertained  the lack of professional diligence of Yourspainhostel.
  • Infringement of the law, morality and generally accepted good practices or public order as a result of the transmission, distribution, storage, availability, reception or access to the contents.
  • The infringement of intellectual and industrial property, the rights to honor, personal and family privacy and image of persons (photographs), property rights and of any other nature belonging to a third party arising of the transmission, distribution, storage, availability, reception or access to the contents.
  • The links and hypertext, which, through the website allow users to access features and services offered by third parties not owned or controlled by Yourspainhostel; will not be responsible of information contained therein or any effects that may derive from this information.
  • Vices and defects of any kind of content transmitted, distributed, stored or disposed.

12.  This entire website: text, images, trademarks, graphics, logos, buttons, software files, color combinations, and the structure, selection, arrangement and presentation of content, is owned by Yourspainhostel, and it is prohibited any reproduction , distribution, public communication and transformation. Shall likewise be prohibited the reproduction, retransmission, copying, transfer or broadcasting in whole or in part, the information contained in these pages, regardless of their purpose and the means used to it.

13.  In our Privacy Policy section you can find more details about the guarantees and liabilities and protection of personal data.

These terms and conditions have been translated into other languages as a courtesy; the Spanish version is the original and therefore the official, from it can not be extracted any translation rights. In case of dispute over the content or interpretation of the terms and conditions and in the event of conflict, inconsistency or discrepancy between the Spanish version and other language versions, the Spanish version of these terms prevails and is conclusive to the extent permitted by law. Users may consult the Spanish version by selecting the language on the Website.


Payment: When making a reservation Hostel Up usually charges a fixed fee of 8% of the total amount of the booking, always in Euros. The fact of confirming a reservation involves commitment by the User to authorize the charge to the credit or debit card of this deposit. Under no circumstances the deposit will be refundable. The User is responsible for making the payment of the remaining amount to the accommodation supplier. In the unlikely case that a problem arises, Hostel Up responsibility is limited to the deposit paid.

Cancellations and / or modifications: they must be made directly with the accommodation supplier; Hostel Up acts as an intermediary and is not responsible for cancellations or changes made by the User or supplier.  When booking with your card accept that once passed the period of cancellation, the establishment will charge without notice the first night as penalty in case of no-show or in the case of cancellation outside this period.

Security: The booking process is protected by an SSL certificate provided by GeoTrust. This ensures the quality and security of data exchanged over  Internet. SSL (Secure Socket Layers) encrypts automatically the data inserted by the User so that only can be decrypted by Yourspainhostel. This will prevent third parties from viewing or modifying the data sent over the Internet. With this system Hostel Up does every possible thing to ensure the charge of your credit or debit card, however, is not responsible for any unauthorized charges on your card made before or after the completion of the reservation.

Confirmation: Once received the data and made the payment correctly, Hostel Up sends an email to the User on behalf of the supplier and create a contract between them. Yourspainhostel terms and conditions shall be binding as well as the supplier conditions. It is advisable to confirm the details of the reservation with the supplier as well as its terms and conditions.

Special Requirements: If the User has any special requirements must inform the accommodation supplier, neither this or Hostel Up can guarantee the satisfaction thereof. Hostel Up nor the accommodation supplier are responsible for infringements of their satisfaction.


Payment: Downloading coupons is free and involves no cost to the user except those involving the printing of the coupon.

Cancellations and / or modifications: Hostel Up acts as an intermediary and is not responsible for cancellations or changes made by the supplier in the service that offers.

Prices: Yourspainhostel strives to ensure that the information and the prices of Website are accurate, although it may occur changes and errors; we reserve the right to change prices and other details in such circumstances.

The website reserves the right to modify, limit or cancel the terms and conditions previously referred applicable to the website, provided that a notice is made with a minimum of 15 days. The notice will be made by a Windows pop, which will open to access the page, or also by a notification to the User that will be held prior to the modification, limitation or cancellation.

Hostel Up reserves the right to deny or retire the access to the Website and / or Services at any time without prior notice to users who violate these General Conditions.

These conditions are subject to Spanish law. The courts of La Coruña (Spain) shall have jurisdiction over any disputes arising from the conditions, renouncing the parties to any other jurisdiction that may apply.
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